Act on Specified Commercial Transactions
Name of distributor
Address of distributor
2-3-22 Ota Honmachi, Minokamo City, Gifu Prefecture, 505-0042 Japan
*We do not accept inquiries by phone to the online store.
Please send us an e-mail using the form when making inquiries.
Delivery time and shipping method of goods, etc.
We usuallyship within5business daysafter credit card payment is confirmed. An email notifying you of shipment will be automatically sent to your email address after the product is shipped. If there is a delay in the shipping time from the available shipping time stated on the website, we will contact you by email. Normal domesticdelivery is made by Yamato Transport.
Charges other than the product price
10% sales tax, shipping and transfer charges, and paid packaging are the responsibility of the purchaser.
Credit cards: VISA, MASTER, JCB, and AMERICANEXPRESS are accepted. Payment can be made only once. In case of bank transfer, please contact us by e-mail in advance and make payment within3days ofyour order, including Saturdays, Sundays, and holidays. If payment is not confirmed by the due date, the order will be cancelled.
Conditions for handling defective or damaged goods
Within 2 days of receipt of goods Please contact us. If you receive an item that is different from what you ordered, or if the item is damaged, we will replace it with a good one. If an exchange is not possible, such as for a one-of-a-kind item, we will refund the amount paid.
Conditions for handling returns
Due to the nature of our products, we do not accept returns or exchanges due to customer reasons. Please understand this in advance.