Notice of regarding the international shipping

Due to the impact of the COVID-19, Delivery to some countries is currently not Possible. If you place an order from non-delivery area, We are sorry that we For details of the delivery status, please contact the Japan Post sales office.
*News on International Mail and EMS.
https://www.post.japanpost.jp/int/information/index_en.html

Placing an order
Complete your shopping, placing the items you want to purchase in the shopping cart. You will receive an automated confirmation mail Shipping charge is decided in its gross weight. We regret that some items cannot be delivered.
*Please be sure to enter your telephone number and email address to avoid mis-delivery.

Payment
If you need overseas delivery, please make payment via credit cards. When you place an order, most credit cards will not be charged immediately. This may appear on your online account as a pending Upon shipment of your order, the charge will be finalized and will formally post to your account.

Currency
The exchange rate prevailing at the time an order is confirmed will determine the final price for all purchases.

About delivery and shipping charges
We will arrange for the delivery via EMS (Express Mail Service). Your order will send out soon after your payment is confirmed.(Orders are usually shipped within 2 to 5 days of the order date. It may take 1-2 weeks depending on the delivery area after your payment arrives.
*Visit the website below for tracking your parcel. h
ttps://www.post.japanpost.jp/int/ems/delivery/index_en.html

Please make sure that we cannot accept shipping charges because they will be based on the delivery areas and weight of merchandise.
Please check the list of available countries and areas via URL below. h
ttp://www.post.japanpost.jp/int/ems/country/all_en.html

In a small number of cases, the shipping charge may have to be adjusted to reflect the unique shipping requirements of items requiring special handling or In such cases we will update the shipping charge and then contact you by email for your approval before proceeding to ship your order.

The shipping fees shown include the fees for international packaging.

Taxes / VAT
Orders shipped to addresses outside of Japan are not charged the Japanese 10% VAT (Value Added Tax). Payment of such charges is the responsibility of the recipient and is usually collected Customs policies vary widely from state to state and country to country. country before placing an order.

Returns
In case the item is shipped back to Japan due to imposibility to deliver, carriage for return will be charged to you. Return or replacement is not acceptable unless it is confirmed as a defective or an inferior article. The articles are delivered damaged or missing during the transportation
. *See how to claim insurance. https://www.
post.japanpost.jp/int/question/17_en.html

Please feel free to contact us if you have any questions.